Improving service delivery provided to departments and supported agencies,
boards, and commissions is a priority for the OCIO. Through focusing on
developing relationships with its clients, the OCIO will be in a better position to
provide IT support to employees and departments.
Representatives from the OCIO meet with departments on a regular basis to
provide IT advice and support. Please see the list of OCIO clients and contacts.
Roles and Responsibilities
- Improve service from the OCIO for departments and clients.
- Set IT strategic direction for government, client relationship management, client satisfaction management and client service level management.
- Work with departments to develop IT strategic plans, to prioritize departmental requirements for budget preparations and to ensure that service levels are being met.
- Provide support to clients through the Planning and Service Delivery Committees.
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