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Office of Chief Information Officer Enters Into Contract with Service Provider

As identified in The Way Forward, the Office of the Chief Information Officer has entered into a three-year agreement with Flextrack Inc. to implement a new Managed Service Provider (MSP) model. Under the new model, Flextrack will serve as the central agent to match OCIO’s IT and IM contract resource requirements with service providers.

What does this mean?

The adoption of this new model will provide opportunities for more vendors to conduct work on public sector IT/IM initiatives and the OCIO looks forward to building constructive relationships with a larger pool of vendors.

Flextrack’s Vendor Management System (VMS) will soon be used to distribute requests for work and manage contracts. All IT/IM vendors who wish to compete for OCIO contracts must register with Flextrack (there is no registration cost) to be eligible for opportunities.

As a vendor, you may be interested to know more about how the transition to Flextrack will work:

  • Flextrack will facilitate and manage the requisition, candidate review, documentation, time capture and billing processes for the Province in a vendor neutral manner.
  • Requests for new resources will be initiated by OCIO Managers in the VMS tool.
  • Flextrack will simultaneously distribute requisitions for resources to vendors, providing a level playing field for success.
  • Vendors submit and manage all candidates through the VMS tool.
  • Interviews, offers, resource documentation and engagements will all be managed through the VMS.
  • Twice per month, vendors will complete timesheets using Flextrack’s VMS and will submit them online for government approval.
  • Once per month, invoices will be generated and submitted to OCIO for payment.
  • OCIO will pay Flextrack who will pay the vendor within 5 days.

Flextrack Inc.

Flextrack is a privately owned Canadian company with a long history in the professional contract and temporary resource industry and is recognized as a leader in Managed Service Provision, Vendor Management Systems and Contingent Workforce Design. Flextrack currently manages the contingent workforce process for over 1,000's of active contractors and over $1 Billion in annual spend under management.

Flextrack's processes and technology have been designed with over 30 years of agency and vendor management experience. Flextrack has provided programs to some of the largest users of contingent workforce in Canada, North America, and across the Globe. Flextrack is also the only company that operates MSP/VMS programs for Canadian Provincial Governments including those in Alberta, British Columbia, New Brunswick and Nova Scotia.

Flextrack’s presentation to NATI members can be viewed here.

Further Information

Vendors interested in offering their IT/IM resources through the VMS to the Office of the Chief Information Officer must contact the Flextrack Program Management Team at NL@flextrackservices.com

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